Damage-Related FAQs:
• Ensure everyone is safe.
• Call law enforcement if needed.
• Document the damage with photos.
• Exchange insurance and contact details.
• Contact your insurance company and a trusted repair shop.
Yes, we offer paintless dent repair (PDR) for certain types of minor damage where repainting isn’t necessary.
If the repair cost exceeds the vehicle’s value, your insurance company may deem it a total loss. We can provide an estimate and help with next steps if needed.
Yes, we specialize in repairing hail damage, including both paintless dent repair and traditional methods if required.
Post-Repair & Warranty FAQs:
Yes, we offer a warranty on our workmanship and parts. Details vary based on the service.
If you experience any problems, contact us immediately so we can inspect and address the issue.
Yes, we perform a complimentary wash and interior cleaning before returning your vehicle.
Structural repairs involve damage to the frame or body that affects safety and performance, while cosmetic repairs focus on aesthetics like dents, scratches, or paint.
FAQS
General Repair FAQs:
Insurance-Related FAQs:
Yes, Missouri law allows you to select the repair shop of your choice.
The repair time depends on the extent of damage, parts availability, and the complexity of the repair. We will provide an estimated completion date after the initial inspection.
While walk-ins are welcome, scheduling an appointment ensures faster service and dedicated attention.
Yes, we use advanced color-matching technology to ensure the new paint blends perfectly with your vehicle’s original color.
We can use OEM parts or high-quality aftermarket parts, depending on your preference and insurance guidelines.
Yes, we work with all major insurance providers and will help you with the claims process.
No. In Missouri, you are not legally required to obtain more than one estimate, but your insurance company may request it.
If the initial insurance estimate is insufficient, we will work with the adjuster to ensure all necessary repairs are covered.
It depends on your policy. Check with your insurer to confirm if you have rental car coverage.